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Low Income Home Energy Assistance Program (LIHEAP)

LIHEAP is available for income-qualified households beginning October 2, 2023.  


We provide LIHEAP for Livingston, McLean, Tazewell, and Woodford Counties.

LIHEAP is available to all low-income customers one time per program year. This program year will run October 2, 2023, thru August 15, 2024, or until funding is exhausted. An eligible customer may receive a one time Direct Vendor Payment (DVP) to their gas or propane and electric bill. This payment will go straight to the utility vendor.

The call-in day to start making appointments for LIHEAP will be September 25, 2023. The program will begin taking applications on October 2, 2023, for seniors, the disabled, and families with children under the age of six years.

On Wednesday, November 1, 2023, households that are disconnected from their utilities, have a disconnection notice, or have less than 25% in their propane tank can start applying for assistance. 

All other income-eligible households can start applying on December 1, 2023.

If a customer has a crisis situation, a shut off notice or are disconnected from services, they may be eligible to receive Reconnection Assistance (RA). An RA payment looks at the amount due to the vendor to prevent disconnection or restoration of services. Many times a customer will have to pay a Good Faith Effort (GFE) payment to receive this assistance. If you receive a disconnection notice, please contact us immediately to see if you are eligible for services.


LIHEAP is designed to help customers during the winter when utility bills are much higher than normal because of the expense to heat their home. The 30-day gross income guidelines are as follows:

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Please contact our office to schedule an appointment. For the appointment, you will need to bring:

  • Driver's License or State ID

  • Social Security Cards or Individual Taxpayer Identification Number (ITIN) for ALL persons living in your home (Missing a card? Learn how to apply for a new social security card here.)

    • Individuals without an assigned SSN or ITIN can still apply and Tazwood Community Services, Inc. will advise accordingly.​

  • Most recent gas/propane and electric bill

  • Proof of any and all income for the past 30 days (SSA, SSI, wages, unemployment, pension, alimony, child support, TANF/AABD, etc.)


Other documentation may be requested at the time of the application and 15 days will be allotted to return the information to complete the application.

Customers can apply at either the Pekin or Bloomington office. To schedule an appointment, please call either office at (309) 266-9941 Pekin or (309) 533-7723 Bloomington.


Applications will be conducted in-person, by mail, and remotely, making the program accessible to more households. 

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