Low Income Home Energy Assistance Program (LIHEAP)
Get HELP with your energy costs from Tazwood Community Services, Inc. Through LIHEAP we are able to assist income-eligible households with a one-time Direct Vendor Payment (DVP) to their utilities, such as gas, propane, and/or electricity. Customers in threat of disconnection or with disconnected services may also benefit from Reconnection Assistance (RA) funds to help restore services.
LIHEAP for the 2025 - 2026 Program Year
Applications will be taken from October 1, 2025 - August 15, 2026, or until funding is exhausted. Funding for LIHEAP is provided in part or in whole by the Illinois Department of Commerce and Economic Opportunity.
Per program rules, appointments may be scheduled up to 60 days in advance. If there are no appointments appearing on the scheduler or when you contact the office, please check back the next business day. The scheduler automatically unlocks appointments as they become available.
​
Am I Eligible?
LIHEAP is designed to help customers during the winter when utility bills are much higher than normal because of the expense to heat their home. As the administrator of the energy assistance program, we are assisting all income eligible households with their gas or propane and electric bill. The 30-day gross income guidelines are as follows:
Family Size | 30 Day Income | Annual Income |
|---|---|---|
1 | $3,332 | $39,979 |
2 | $4,357 | $52,281 |
3 | $5,382 | $64,582 |
4 | $6,407 | $76,884 |
5 | $7,432 | $89,185 |
6 | $8,457 | $101,486 |
7 | $88,649 | $103,793 |
What Do I Need?
Schedule your appointment online by clicking here, or give us a call to book directly. For the appointment, you will need to bring:
-
Driver's License or State ID
-
Social Security Cards or Individual Taxpayer Identification Number (ITIN) for ALL persons living in your home (Missing a card? Learn how to apply for a new social security card here.)​
-
Individuals without an assigned SSN or ITIN can still apply and we will advise accordingly.​
-
-
Most recent gas/propane and electric bill
-
Proof of any and all income for the past 30 days (SSA, SSI, wages, unemployment, pension, alimony, TANF/AABD, etc.)
-
Those receiving benefits through DHS, please have your DHS Benefits Determination Letter readily available to provide if requested.
-
​
Other documentation may be requested at the time of the application and 15 days will be allotted to return the information to complete the application.
​
​
Customer's who have applied for services can check the status of their application or upload their documents here: https://liheap2025.ilenergyassistance.com/customerinquiry
Please Note
If a customer has a crisis situation, a shut off notice or are disconnected from services, they may be eligible to receive Reconnection Assistance (RA). An RA payment looks at the amount due to the vendor to prevent disconnection or restoration of services. If you receive a disconnection notice, please contact us immediately to see if you are eligible for services.
Schedule Your Appointment Now
Customers can apply at any office. Customers can apply in-person, over-the-phone, or by walk-in. Hours for walk-ins and the amount of customers served in a day are limited. Please call the office you plan to walk into for more information.
To schedule an appointment, please call one of our offices or simply click which office you would like to schedule with to be taken to the appointment scheduler.