Warm Neighbors Cool Friends (WNCF)

Warm Neighbors Cool Friends (WNCF) is a matching program based on the customers past 45-day payments.

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Applicants can only receive assistance once per heating season (September 1st - May 31st) and once in the cooling season (June 1st - August 31st) and their account balance must be BELOW $750.

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During the Cooling Season, only households with someone deemed disabled by the Social Security Administration, a senior (60 years and older) or those with medical conditions exacerbated by heat (with a doctor's letter) can receive assistance. Maximum amount of assistance is $200 (depending on customer's payments from the past 45 days).

During the Heating Season, applicants must have written documentation of personal or family crisis, have a person deemed disabled by the Social security Administration or have a senior (60 years and older) in the household. Maximum amount of assistance is $350 (depending on customer's payments from the past 45 days).
 

Households who have received assistance from LIHEAP do not qualify for this program. 

 

This program targets households whose income is between 200-300% of Federal Poverty Level (FPL) or 80% of the county's Area Median Income (AMI). Special exceptions to be approved by the WNCF Executive Director.

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The household 30-day gross income guidelines are as follows: